Frequently Asked Questions

 

How does Saliwell work? 

Saliwell sends electrical pulses of specific patterns that stimulate the nerves associated with salivary glands secretion. The stimulated nerves excite both the salivary glands directly to secrete more natural saliva, and stimulate the salivation center of the brain to further command the salivary glands to secrete more saliva. 

 

Was Saliwell effectiveness proven clinically? 

Yes, Saliwell was found to be effective and safe for dry mouth symptoms. It was tested in fourteen (14) leading medical centers for about four years and about 120 subjects, showing very high success rates (scientifically analyzed) and outstanding user satisfaction. However, each user has his/her unique health condition and only your clinician can assess and determine if Saliwell treatment is indicated for you. 

 

What should I do if initially I am not satisfied with the results? 

For some persons, the moistening effect is fully felt after some time of consistent use. It may take up to a few months to see results. Thus, use the device as a matter of routine. Also for building muscle, consistent exercising is needed. 

 

Can I feel the electrical pulses? 

No. The pulse intensity is below the human sensitivity level. 

 

Does Saliwell release stimulating substances like lemon, acid, etc.? 

No, Saliwell only generates electrical stimulation. 

 

Is the treatment painful? 

Usually, Saliwell is not painful. However, like with any other dental device, you may experience some discomfort. In this case, please consult your clinician promptly, and refrain of using Saliwell until receiving his/her advice. 

 

Can I sleep with Saliwell? 

No. 

 

Can I use Saliwell in airplanes? 

Yes, except during takeoff, landing, and during unstable weather. 

 

Can I use Saliwell when practicing sports? 

No. 

 

Can I chew gum when using Saliwell? 

No, gum will stick to the device. It is recommended to remove it while eating. 

 

Are there restrictions in what I can eat? 

Not due to the use of Saliwell. 

 

Can I have sex when using Saliwell? 

No. 

 

Can I smoke when using Saliwell? 

No. It may cause discoloration of the device.

 

Can I use Saliwell outdoors? 

Yes. 

 

How often should I use Saliwell? 

You should use it on an as-needed basis. Some users report reaching the desired effect using it for one minute 3-4 times a day; others need more time, about five minutes.

However, it is recommended not to use Saliwell for more than 10 minutes every hour.

 

Can I press the same command on the remote control twice or more? 

Yes. 

 

If Saliwell is left ON, does it continue to generate stimulation? 

Yes. Saliwell built-in microprocessor reduces the stimulation intensity after several minutes in ON mode. However, a low stimulation level is always generated until the device is turned OFF. This mode is designed especially in case Saliwell is left inadvertently in the mouth during the night.

 

How do I know that Saliwell is working? 

Place Saliwell in a shaded or dimly lit room. Point the remote control towards the device electronic circuit and press the ON button or OFF button. If Saliwell is working (not broken or powerless) an amber light on the device blinks. If no light is visible, the Saliwell batteries may be out of power. 

 

How long do the batteries of the intraoral device last? 

Saliwell has been designed to operate for about 24 months. However, based on the frequency and intensity of use, the batteries may run out of power earlier. 

 

Can I replace the batteries of the intraoral device? 

No. 

 

Should Saliwell be protected from direct sun and bright light? 

Yes, the Saliwell electronic circuit may be activated by direct sunlight or strong lights and the batteries may run out of power faster. Also, direct sunlight may deform the device, making it unsuitable for your lower jaw shape. 

 

Should Saliwell be protected from heat? 

Yes. Heat may deform it and it may not suit the shape of your lower jaw. It is recommended to keep Saliwell in its protective case when not in use.

 

When I renew my Saliwell order, does my clinician need to take my lower jaw impression again? 

Yes. During a period of about a year, changes in the jaw shape may occur, which requires manufacturing a new matching mold. 

 

Is Saliwell treatment effective? 

Saliwell has been tested by leading clinical centers in USA, Canada, Europe, and Latin America, showing very high success rates (scientifically analyzed) and outstanding user satisfaction. However, each user has his/her unique health condition and only your clinician can assess and determine if Saliwell treatment is indicated for you. 

 

Can there be inflammation of the oral cavity due to the use of Saliwell? 

Inflammation is rarely produced in the area touched by the electrodes or in other areas of the oral cavity. In any case of inflammation, sensitivity, or pain, stop using Saliwell immediately and consult your clinician. 

 

Does using Saliwell affect my speech? 

Yes, but only while you are wearing it. Take it out before you speak. 

 

What if I break the Saliwell? 

If the Saliwell is broken, you should immediately inform your clinician, and stop using it.

 

What do I do with the remote control after it runs out of power? 

Open the two screws at the back cover of the remote control. Replace the batteries with two, fresh Alkaline only, size AAA batteries. Dispose the old batteries properly in accordance to your local WEEE regulations. 

 

Can I use a remote control other than that provided by Saliwell Ltd.? 

No, since Saliwell’s remote control has been specifically developed to operate Saliwell properly. 

Can I use other dry mouth treatment methods in parallel with Saliwell? 

This question should be addressed to your treating clinician.